VIP Loyalty Mobile App

Software Engineer @PALO IT Hong Kong Limited

Launched in 2 major regional markets (KR, HKMO) for both Apple Store and Google Play Store

Achieved over 7000+ monthly users

What is this project about?

Luxury customers expect perfection, and this VIP loyalty app had to deliver. Launched across 2 major regional markets on both Apple Store and Google Play Store, we improved the average monthly user count from 500+ to over 7000+, all seeking personalized rewards and exclusive experiences. Leading QA testing meant obsessing over every interaction on iOS and Android—no compromises, especially for a client operating at this large of a scale. Multiple dashboards tracked user activity and system health in real-time, catching issues before customers did. From pre-launch planning to post-release firefighting, the entire journey was a collaboration with Scrum Masters and Product Owners, ensuring every feature aligned with what truly mattered.